All about the Fibre Connect upgrade program
Take your connection to the next level with a $0 upgrade to nbn® full fibre. Available to new and existing subscribers in select locations when signing up to eligible 12-month nbn plans. Level up your online experience with higher speeds and superior reliability.
Plus for a limited time, take advantage of our EOFY sale to save $60 on your new plan across the first 6 months. T&Cs apply, offer expires 31 July 2024.
Want to find out if your home or business is eligible? Our team is happy to help! Give us a call on 9466 2670 for the fastest reply, or fill out our enquiry form.
Subscribers who meet the eligibility criteria can choose to upgrade at no additional cost by selecting a 12-month term plan with Pentanet.
The nbn-approved technician will install a Fibre to the Premises (FTTP) connection alongside your current Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection.
Following the upgrade, there will be a maximum overlap of 7 days, during which both services can remain active at no extra charge. Make sure to cancel your FTTN or FTTC service within this timeframe to avoid incurring charges for both services.
nbn® is a trademark of NBN Co Limited.
All premises' needs are slightly different, so installation times will vary. Prior examples show that most subscribers who proceed with the upgrade typically have their new high-speed FTTP connection ready within four to eight weeks.
It's important to note that any internal wiring within the premises is not included in the $0 upgrade and is the subscriber's responsibility.
It’s important to note that subscribers who choose to cancel their plan within the 12-month term will incur a one-time charge of $200 plus any outstanding Early Termination Fees (ETF).
Contact our team through the form or call us at 9466 2670, and we'll gladly assist you in determining your eligibility for the upgrade program.
4 years in, not one issue.
4 years in, not one issue.
Been with them for five years. Fast internet, awesome service, can’t go wrong with them.
Been with them for five years. Fast internet, awesome service, can’t go wrong with them.
I have been so happy with my service since the first day I joined them.
I have been so happy with my service since the first day I joined them.
Locally run, no fuss service.
Locally run, no fuss service.
Best service ever. Never regret the switch, only wish I had done it sooner.
Best service ever. Never regret the switch, only wish I had done it sooner.
We have been using Pentanet Fixed Wireless for some years. Thank you Pentanet!
We have been using Pentanet Fixed Wireless for some years. Thank you Pentanet!
I have been on board with Nexus from the beginning. The speeds promised are delivered and the team are very friendly.
I have been on board with Nexus from the beginning. The speeds promised are delivered and the team are very friendly.
Not many have heard of them; that's unfortunate as they are much better than other competitors.
Not many have heard of them; that's unfortunate as they are much better than other competitors.
A truly great experience; from that first interaction, everything has been easy and simple.
A truly great experience; from that first interaction, everything has been easy and simple.
We were very happy with the install team, and so far, we're extremely happy with the reliability of the service!
We were very happy with the install team, and so far, we're extremely happy with the reliability of the service!
I haven't had a single drop out that I've noticed since joining Pentanet. Can't rate them highly enough.
I haven't had a single drop out that I've noticed since joining Pentanet. Can't rate them highly enough.
Thank you so much to Mason, who talked me through a very tricky nbn™ setup in our new home.
Thank you so much to Mason, who talked me through a very tricky nbn™ setup in our new home.
WOW! My 10 years of internet complaints have come to an end. Stability is superb, speeds are constant.
WOW! My 10 years of internet complaints have come to an end. Stability is superb, speeds are constant.
Just had the new neXus installed and looking forward to using it. Shout to the technicians who went above and beyond!
Just had the new neXus installed and looking forward to using it. Shout to the technicians who went above and beyond!
Much faster than what we had before. For an online business that's super important!
Much faster than what we had before. For an online business that's super important!