All about the Fibre Connect upgrade program
Take your connection to the next level with a $0 upgrade to nbn® full fibre. Available to new and existing subscribers in select locations when signing up to eligible 12-month nbn plans. Level up your online experience with higher speeds and superior reliability.
Until 30 April 2024, you can get up to $100 cashback with an eGift card when you upgrade your connection to nbn full fibre with Fibre to the Premises with an eligible 12-month Pentanet nbn plan.
Want to find out if your home or business is eligible? Our team is happy to help! Give us a call on 9466 2670 for the fastest reply, or fill out our enquiry form.
Subscribers who meet the eligibility criteria can choose to upgrade at no additional cost by selecting a 12-month term plan with Pentanet.
The nbn-approved technician will install a Fibre to the Premises (FTTP) connection alongside your current Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection.
Following the upgrade, there will be a maximum overlap of 7 days, during which both services can remain active at no extra charge. Make sure to cancel your FTTN or FTTC service within this timeframe to avoid incurring charges for both services.
nbn® is a trademark of NBN Co Limited.
All premises' needs are slightly different, so installation times will vary. Prior examples show that most subscribers who proceed with the upgrade typically have their new high-speed FTTP connection ready within four to eight weeks.
It's important to note that any internal wiring within the premises is not included in the $0 upgrade and is the subscriber's responsibility.
It’s important to note that subscribers who choose to cancel their plan within the 12-month term will incur a one-time charge of $200 plus any outstanding Early Termination Fees (ETF).
Contact our team through the form or call us at 9466 2670, and we'll gladly assist you in determining your eligibility for the upgrade program.
It’s truly wonderful to have a Perth-based provider with great service and people who really care.
It’s truly wonderful to have a Perth-based provider with great service and people who really care.
I’ve been with Pentanet for 5 years and have found them brilliant.
I’ve been with Pentanet for 5 years and have found them brilliant.
Always have good service and can always get hold of them if I have an issue.
Always have good service and can always get hold of them if I have an issue.
Pentanet is highly recommended - Speeds match the plan and service is super-fast.
Pentanet is highly recommended - Speeds match the plan and service is super-fast.
They are always so friendly, and offer solutions to any issues I've experienced.
They are always so friendly, and offer solutions to any issues I've experienced.
I had pentanet fixed wireless internet for 2+ years. I had no issues in connections. I had 60/20 speed always.
I had pentanet fixed wireless internet for 2+ years. I had no issues in connections. I had 60/20 speed always.
Best part is the customer service, actually get to talk with someone from Perth!
Best part is the customer service, actually get to talk with someone from Perth!
Very easy to deal with and another plus side is that they're local, right here in Western Australia.
Very easy to deal with and another plus side is that they're local, right here in Western Australia.
Amazing customer service from Theo - thanks for your help and patience on the phone.
Amazing customer service from Theo - thanks for your help and patience on the phone.
Someone's always available, they always look for a solution and will follow up with you. Unheard of these days.
Someone's always available, they always look for a solution and will follow up with you. Unheard of these days.
Their Fixed Wireless service is brilliantly awesome, and their quoted speed capabilities are accurate and reliable.
Their Fixed Wireless service is brilliantly awesome, and their quoted speed capabilities are accurate and reliable.
Excellent and consistent speeds. More than 10 times faster and cheaper than my previous provider.
Excellent and consistent speeds. More than 10 times faster and cheaper than my previous provider.
Would recommend it, especially as it supports a local business that started in Perth.
Would recommend it, especially as it supports a local business that started in Perth.
Product is fantastic and very easy to use/set up, but the one thing that really separates Pentanet from the rest is their service!
Product is fantastic and very easy to use/set up, but the one thing that really separates Pentanet from the rest is their service!
Having been on the nbn™ with other providers, Pentanet Fixed Wireless has been a breath of fresh air!
Having been on the nbn™ with other providers, Pentanet Fixed Wireless has been a breath of fresh air!