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PentaTech Setup Service

Book a PentaTech visit to bring out the full potential of your connection.

Get set up for success

Whether you’re looking to get your Pentanet connection off to a flying start with a peace of mind setup, or need some help with an existing connection, our PentaTechs are here to save the day!

See if our Essentials or Complete package is right for you.

How to book your visit

New Customers: Look for the PentaTech Setup Service during checkout, or call 9466 2670 and let our onboarding team know you’re interested.

Current Customers: Call our local team on 9466 2670, or email on [email protected].

Customer Success Officer

ESSENTIALS

$149

COMPLETE

$249
Phone consultation to discuss your needs and plan visit
Set up and install Pentanet router or BYO device
Test service speed to router, and WiFi speeds throughout home
Connect basic devices i.e. phones, gaming consoles, printers
Optimise WiFi channels to reduce interference
Pentanet customer portal set up and walkthrough
Basic troubleshooting and fault identification
Advanced router setup (meshes, switches, controllers)
Parental control configuration (if available)
Connect advanced devices i.e. cameras, smart appliances, solar systems
Cable management and pre-existing smart wiring set up

Please note: PentaTech visits are provided on a best effort basis. Some devices like BYO routers, security cameras, alarms, and solar panels may have advanced requirements or manufacturer restrictions that are out of scope. If needed, our PentaTech will guide you on the next steps where possible.

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About Us

Need A Hand?We're Here To Help

Got questions? No worries! We're locals who love helping out. Complete the form below and our friendly team will be in touch soon.

Don’t take our word for itPerth locals say it best!

All Reviews

It works where others didn’t and relieved years of frustration with slow internet speeds.

Josie

ProductReview

Been with them for 5 years, fast internet, awesome service, can’t go wrong.

Salkree

Google

Easy setup, extremely knowledgeable and helpful, and the speeds are great.

Paul

Google

Katie went above and beyond over the course of 2 days and gave genuine help until the problem was fixed.

Chloe

ProductReview

Been with them for five years. Fast internet, awesome service, can’t go wrong with them.

Saikree Swift

Google

I've had Pentanet for about a year & cannot fault the service!

Rebecca Squire

Google

I highly recommend Pentanet.

Greg Mitchell

Google

Never had an issue with my internet in several years with Pentanet.

Bren

ProductReview

Someone's always available, they always look for a solution and will follow up with you. Unheard of these days.

Tiffany H

Google

We swapped from nbn as we were having dropouts and slow speeds and we haven't been upset that we did.

Lianne Lee

ProductReview

We were very happy with the install team, and so far, we're extremely happy with the reliability of the service!

Ray C

ProductReview

Amazing breath of fresh air from the nbn™. Happy with all my speeds.

Lukasz

ProductReview

I'm a very happy Pentanet convert. The product is outstanding, but the customer service is off the charts! Five stars for Fixed Wireless.

Pee D

ProductReview

Our internet speeds have improved so much since getting Pentanet Fixed Wireless. It's made WFH so much easier.

Lucy B

Facebook

The whole process was seamless and customer service was outstanding. Highly recommend Pentanet.

John P

Facebook