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PentaTech Setup Service

Book a PentaTech visit to bring out the full potential of your connection.

Get set up for success

Whether you’re looking to get your Pentanet connection off to a flying start with a peace of mind setup, or need some help with an existing connection, our PentaTechs are here to save the day!

See if our Essentials or Complete package is right for you.

How to book your visit

New Customers: Look for the PentaTech Setup Service during checkout, or call 9466 2670 and let our onboarding team know you’re interested.

Current Customers: Call our local team on 9466 2670, or email on [email protected].

Customer Success Officer

ESSENTIALS

$149

COMPLETE

$249
Phone consultation to discuss your needs and plan visit
Set up and install Pentanet router or BYO device
Test service speed to router, and WiFi speeds throughout home
Connect basic devices i.e. phones, gaming consoles, printers
Optimise WiFi channels to reduce interference
Pentanet customer portal set up and walkthrough
Basic troubleshooting and fault identification
Advanced router setup (BYO meshes, switches, controllers)
Parental control configuration (if available)
Connect advanced devices i.e. cameras, smart appliances, solar systems
Cable management and pre-existing smart wiring set up

Please note: PentaTech visits are provided on a best effort basis. Some devices like BYO routers, security cameras, alarms, and solar panels may have advanced requirements or manufacturer restrictions that are out of scope. If needed, our PentaTech will guide you on the next steps where possible.

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About Us

Need A Hand?We're Here To Help

Got questions? No worries! We're locals who love helping out. Complete the form below and our friendly team will be in touch soon.

Don’t take our word for itPerth locals say it best!

All Reviews

Exceptional service and went the extra mile to help.

Linda

ProductReview

The installation was seamless and the speeds are exactly as promised.

Mark

ProductReview

4 years in, not one issue.

Paul

Google

All contact is with genuine very helpful and friendly people who are prepared to go beyond the norm to resolve any perceived issues a client may have.

JacknKathy

ProductReview

Been with them for five years. Fast internet, awesome service, can’t go wrong with them.

Saikree Swift

Google

You aren’t just a number to them. They actually care.

Matt Stephens

Google

He is very knowledgeable, and I asked a bunch of questions, he always gave great suggestions.

Yilin

Google

Great local company that are innovative, passionate and want to see the best outcomes for WA's internet.

Connor Healy

Google

They are always so friendly, and offer solutions to any issues I've experienced.

Kurt Walmsley

Google

Very easy to deal with and another plus side is that they're local, right here in Western Australia.

Elaine P

Google

I recently joined neXus and the speeds are great. Keep up the great work Pentanet!

Michael R

Google

We swapped from nbn as we were having dropouts and slow speeds and we haven't been upset that we did.

Lianne Lee

ProductReview

Very reliable connection, no dropouts. Company has been amazing to deal with always fantastic service.

Jess LN

ProductReview

Moving to Pentanet was one of the best decisions I've made.

Trent C

Facebook

Just had the new neXus installed and looking forward to using it. Shout to the technicians who went above and beyond!

Tim L

Facebook